Heating Systems Post-Sales Platform & Public Portal
Full-Stack Development & Back-Office Architecture
Full-stack development of a digital ecosystem for a manufacturer of modern heating systems, pellet stoves, and hybrid units, centered around a custom B2B/B2C post-sales management platform.
Designed and built the custom back-office system to centralize post-sales operations across retailers, field technicians, and end-customers. Key deliverables include end-to-end workflows for product warranty registration, service request tracking, and post-sales technical records.
Additionally, structured the backend data architecture to handle dynamic technical product specifications, documentation, and catalogs displayed on the public website.
Note: the website link above points only to the public-facing website — the back-office post-sales platform itself is a private, internal tool and isn’t publicly accessible, for obvious reasons.